No. Shopify remains your commerce engine. Teboa adds one operational layer for store data, customer support, automations, goals, and AI guidance.
Teboa Help CenterHow can we help you run your store?
Get practical answers about connecting Shopify, automating repeated work, supporting customers, and using Teboa's AI agents.
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Getting started
What is Teboa?Create your account and log inConnect your Shopify storeUnderstand your dashboardShopify store connection
Find your myshopify.com URLReconnect Shopify permissionsFix missing store dataDisconnect a storeAutomations
Turn flows on or pause themAbandoned-cart recoveryWelcome and review-request flowsCheck delivery healthAI agents
Meet Amy, Sino, Sessy, and JJAsk agents about live store dataApprove recommended actionsWhy an agent cannot see store dataCustomer support
Set your support emailHow email becomes a ticketReply, resolve, or delete ticketsEscalate sensitive requestsOrders and fulfillment
View and search ordersFulfill an orderFix fulfillment permission errorsUnderstand order statusesCustomers and retention
View customer historyIdentify at-risk and VIP customersPlan behavior-aware follow-upBuild win-back journeysCommon questions
Reconnect it from Store Overview or Settings using your yourstore.myshopify.com URL. Teboa will not invent metrics when live Shopify data is unavailable.
Teboa's AI agents analyze live store context and recommend actions. Changes that affect your store require your approval.
Set your support email in Settings. Customer emails sent there become support tickets, where you can reply, resolve, delete, or escalate them.
Reconnect your Shopify store from Store Overview, approve the updated Shopify permissions, then retry fulfillment.
Amy guides operations, Sino manages automations, Sessy supports customer service and retention, and JJ helps with goals and growth.
Still need a hand?
Tell us what is slowing your Shopify store down and the Teboa team will help.